Qualitative Research

Gain deep insights into customer experiences and preferences.

Qualitative Research

Understand Behaviors

Leverage qualitative research as a powerful tool to explore the nuanced aspects of customer experiences and preferences. Through methods like interviews, focus groups, and observational studies, organizations can gain insights into the motivations, emotions, and behaviors of target audiences.

Qualitative Insights

Qualitative Research


Unlock deep insights to refine offerings and optimize messaging.

Quantitative Survey<br />


Understand individual needs and preferences to gain an advantage.

Sector Consulting


Uncover emerging trends and patterns to stay ahead.

Qualitative Solutions

Explore the different ways we help to empower organizations with intelligence and insights for decision making.


Strategic insights to better visualize your customer’s journey.

Led by a trained qualitative moderator, focus groups offer the opportunity to examine closely the “whys” that drive brand preferences and customer loyalty, bringing to light the customer journey.

Focus Groups can be virtual via webcam or live at a convention, conference, or focus group facility.

Customer Benefits
  • Gain deep, first-hand insights directly from your target audience
  • Build trust and credibility, positioning your brand as an industry leader that values customer feedback and is dedicated to continuous improvement
  • Insights for making informed decisions that strengthen positioning differentiate offerings
State of the Market
State of the Market


Deep dive conversations with hard-to-reach professionals.

Led by trained qualitative interviewers, in-depth interviews offer a personalized, one-on-one approach to deeply examine the underlying motivations, perceptions, and experiences that shape customer brand preferences and loyalty.

This deep exploration of the customer journey reveals invaluable insights to guide strategic decision-making.

Customer Benefits
  • Gain a nuanced understanding of the whys behind customer actions and decisions
  • Better understanding of perspective and pain points, creating empathy, and applying a more customer-centric approach
  • Uncover unmet needs, pain points, and areas for potential product or service innovation


Successfully launch a product with a two-phased research process.

Build an insurance policy against market failure by getting feedback regarding your product concept, its benefits, features, barriers, price point, and even the overall competitiveness of the market through New Product Development Research. Our research consultants use a combination of qualitative insights and quantitative measurements to help your new product succeed.

Customer Benefits
  • Provides detailed insights into the wants, unmet needs, product benefits, and the competitive environment through consultant-led, in-depth interviews (IDIs)
  • Utilizes an online survey of the target market after exploratory qualitative research, resulting in confident measurement and statistical reliability
  • Builds a deeper understanding of the market’s perception of your product in the concept or updating/revision stages
State of the Market

Gain a Competitive Advantage

Success in rapidly evolving market sectors requires in-depth market expertise, precise audience targeting, and a dedicated team of researchers, analysts, and marketers. Learn more about the advantages of partnering with experts like us who live and breathe in sectors that are innovating, transforming, and growing. 

From Metrics to Meaning: Leveraging Conversations for Marketing Success

[WEBINAR] Learn the importance of pairing customer feedback with qualitative research to strike a balance for decision-making. Uncover techniques that will enhance customer experience, drive demand, and nurture strong relationships with target audiences.

Leveraging Events for Focus Groups

[CASE STUDY] Download the case study to find out how Endeavor Business Intelligence leveraged an industry event to conduct in-person focus groups, gaining access to diverse professionals with unique perspectives and strengthening the data validity.

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